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Webinar Series: What to say when you don’t know what to say

October 5, 2021 @ 1:00 pm - 2:00 pm

Event hosted by:  Life & Death Matters Inc.,  Hospice Palliative Care Ontario (HPCO) and Canadian Hospice Palliative Care Association.

These webinars are for Personal Support Workers, Health Care Assistants, and Continuing Care Assistants, and will be beneficial for everyone supporting people with life-limiting and life-threatening illness.

“My biggest fear is not knowing what to say…” “What is someone asks me….” Feeling the need to have the right answer or to say the right thing is incredibly stressful. The good news is that we do not need a “right answer”, we cannot answer all questions, and we cannot fix all suffering. In this session we will look at the basics, the importance of presence, and provide some helpful tips for caring conversations.
Presented by Michelle O’Rourke

This session will highlight elements of Course #1 in the new PSW Online Learning Program

To register for an individual event or the whole series click here


October 5, 2021
1:00 pm - 2:00 pm
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